Business Telephone Systems

Why Your Business Needs Remote IT Support

For many businesses, the cost of hiring an IT professional is beyond their budget. But, with most businesses now generating the majority of their revenue online, the importance of GFPR compliance and the flexibility of allowing staff to work from home - it’s more important than ever to ensure your IT infrastructure is working effectively.Remote IT support packages could be the perfect solution for you. Find out some of the top reasons your business needs to invest in remote IT support here:#1 Affordable packages Remote IT support packages can save your business...

Keep Your Business Working Remotely

As Covid-19 affects industries across the world, businesses are being forced to adapt to survive. Organisations with huge corporate networks are now needing to be flexible and ensure that they have the right infrastructure in place to enable their teams to work remotely. Make working from home easy with these top tips:#1 Provide Remote IT Support If your employees have any issues logging on from home, or operating your network’s software, then it can severely impact your team’s productivity. A remote IT support team will be able to enter your network and resolve IT issues quickly, no...

BT ISDN Switch Off

The BT switch off and how moving to SIP or VOIP will mean significant cost savingsBT have announced that they are turning off their ISDN network for voice calling in 2025 and will stop taking new orders from businesses in 2020.  This will include all analogue lines, ISDN2 and ISDN30 - which will be removed from sale in 2023 and the service fully decommissioned by December 2025.The move away from ISDN to alternative solutions will mean businesses could see savings of up to £200/month, whilst gaining additional features.  Using VOIP (Voice over IP) and SIP (phone line carried over a...

5 Uses Of Telecommunications To Transform Your Business

Excellent communication is a key element of any organisation. Consumers and workers are now fully accustomed to everyday life with technology and have high expectations when it comes to business communications. Using fast, effective and innovative business telephone systems can help you improve a range of areas in your business.

 #1 First Class Customer Experience From that very first call a customer makes they are making a judgement on whether you are a company they can trust and it can all come down to the smallest details. From answer time to hold music and the efficiency when switching to a...

How Telephone Systems Can Improve Your Business

Telephone communications are one of the main interaction points for your business, and quite often act as the first touchpoint a customer has with your company. This means that it’s vital your telephone system is efficient and that you ensure you have an up-to-date network that can meet your requirements. Find out some of the top ways in which a telephone system can improve your business:

The Benefits Of Business Telephone Systems

Improve Client Experience

Long waiting times, poor reception, no clear hold music or expected waiting time notifications…all of these poor service experiences can have a huge negative impact on a client’s...