Orbiss Team Expands To Acquires West Comms

We’re delighted to announce that we’ve now completed the acquisition of West Comms Limited, a  telecommunications and IT provider based in Saint Austell, Cornwall. The addition of West Comms assets and resources will support us in refining our service offering and ensuring we consistently deliver outstanding and innovative telecommunications solutions to businesses across the UK.Whilst we deliver our industry-leading solutions to the tourism and hospitality sector on a national scale, the acquisition of West Comms will allow us to deliver a granular service focussed on our roots - the local Devonshire and Cornwall area. We’re proud to welcome to the...

Key Considerations When Designing Your Hotel’s Phone Network

For hotels, communication networks are a vital part of their service offering. Not only will a hotel telephone system allow customers to reach and engage with your accommodation, it will also play a pivotal role in providing excellent guest service.When implementing a new hotel telephone system, or upgrading your existing one, there are a number of key considerations to navigate in order to get the perfect package for your business. See some of our top recommended considerations to think about in the planning of your new network:#1 Turnaround TimeIs your new telephone package something that can be integrated over time,...

The Vital Reasons Your Business Should Be Offering Free WiFi

Despite the world becoming more connected than ever, some businesses are still split when it comes to offering their customers free WiFi. Businesses can choose to keep their WiFi private, make it available at a cost, or offer it entirely free. See some of the reasons that abandoning charges could be good for helping your business grow:#1 To Increase Brand AwarenessNaming your WiFi network after your business is a great way for building brand awareness, so that visitors in the vicinity are aware that you’re offering internet. By providing free WiFi you’re also giving users the opportunity to share content...

What To Expect In Your Hotel WiFi Survey

Is your hospitality business thinking of upgrading its WiFi network? Before a communications provider will design your new WiFi package, they’ll send their specialists to conduct a WiFi site survey. Find out what to expect during a typical survey and how the findings will help plan the perfect WiFi network for your hotel:

Why Do You Need A WiFi Survey?

A WiFi survey is a professional audit that examines your existing WiFi system and looks for any challenges, restrictions, opportunities and more that may feature in your new planned network. This stage of planning is important because it ensures that your new...

10 Reasons To Use External Business IT Support

Business IT is a core part of your company’s infrastructure and it’s vital that you ensure your system is running effectively. But how do you know whether to host your IT department internally or outsource to a professional IT support business? See some of the benefits of outsourcing below:

Benefits Of Outsourcing Your IT Support

#1 Cost-Effective Outsourcing your IT support is highly-cost effective. The expertise provided, IT performance and ability to tailor your package means that you can end up getting a much higher ROI than using other avenues, such as investing in a permanent in-house IT department.#2 HR Resourcing With external business...