There is certainly no denying that COVID-19 has had a big impact on every business, in every industry, in every part of the UK. It has led to a significant increase in people working from home and many businesses have had to adapt to a remote workforce for the very first time. Though there are certainly benefits that come with remote working for both the employee and the employer, it does bring with it selection of unique challenges businesses now have to overcome.
Additional Reliance on IT Support
Regardless of business size or type, WiFi and remote IT support will be an important part of day to day operations. Whereas a number of businesses have previously had in house IT support to rely on when a problem arose, this has now changed. With many people working from home, businesses are having to transition to remote support. This includes remote IT support, ensuring workers are able to access stable WiFi connections and providing workers with required equipment. When a remote worker is having an IT problem, businesses will need remote support in place as going into the office whenever necessary is no longer a viable option for a lot of people.
Businesses who house guests – such as hotels, serviced apartments and guest rooms – will also need to switch their focus to WiFi and remote IT support. Though a lot of people will remain working from their own homes, others will need to travel. In order to do this successfully, businesses will need to ensure guests have everything they need digitally. It’s no longer enough to have a subpar WiFi connection, as this won’t allow for effective remote working.
Professional Business IT Support
With IT playing a bigger role than ever in businesses going forward, professional business IT support is vital. If you know anything about IT, you will know that issues tend to arise at inconvenient times and they are often complex problems to solve. Rather than struggling with customers and staff in desperate need of an IT connection, you can rely on business IT support to fix the issue efficiently and effectively. This is where the Orbiss team comes in. At Orbiss, we provide business IT support to small and medium sized businesses. To find out more about who we are and what we do, get in touch.